1. Level 1 User: This individual has day-to-day responsibility for managing the Sponsor Management System (SMS) on behalf of the organisation. They can perform a wide range of functions such as assigning Certificates of Sponsorship (CoS), reporting changes of circumstances for the organisation and sponsored employees, and withdrawing a CoS if necessary. Level 1 Users are essential for the operational management of the licence. 2. Authorising Officer: The Authorising Officer is a senior and responsible person within the organisation who is accountable for the actions of staff and representatives who use the SMS. This role involves ensuring the organisation complies with its sponsorship duties and responsibilities. The Authorising Officer is the main point of contact with the Home Office and oversees the use of the licence, making sure that all sponsorship activities are in line with legal requirements. 3. Key Contact: Often the primary point of communication between the sponsor and the Home Office. The Key Contact deals with administrative tasks and correspondence related to the Sponsor Licence but doesn't have access to the SMS like Level 1 or Level 2 users. 4. Legal Representative: An external entity or individual (e.g., a solicitor or immigration advisor) authorised to act on behalf of the organisation in matters related to the Sponsor Licence.

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